Abstract

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ROLE OF E- BANKING IN CURRENT SCENARIO

Jyoti Vij , Kavita Vij, Vinod Vij


E-Banking is one of the latest approaches to provide comfort to the client regarding monetary transactions. Through E-Banking the bank wants to introduce the core concept of IT based Enabled Services (ITES). The major idea is to provide a series of services to the customer through the internet, and make the customer feel flexible in calling out simple tasks faster instead of making visit to the bank every time. Today, one of the surest most comfortable and less risk oriented faced by banking sectors the application of electronic commerce. E-banking is considered to have a substantial impact on banks’ performance. The main reason behind this success is the numerous benefits it can provide, both to the banks and to customers of financial services. For customers it can provide a greater choice in terms of the channels they can use to conduct their business, and convenience in terms of when and where they can use E-banking. More and more people are adapting to this technique and the banking industry is bound to grow. The evolution of electronic banking started with the use of automatic teller machines and has included telephone banking, direct bill payment, electronic fund transfer and online banking. This research shows that the application of e-banking can help their local banks reduce operating costs and provide a better and fast service to their customer. It provides an insight into various aspect of E-banking